HELP AND CUSTOMER SERVICE
If you have any questions, concerns, or comments regarding our products, please send an email to email@example.com. Alternatively, please use the Chat With Us option on our website.
If you are a shop wanting to stock the Better Together Kitchen products, please email us at firstname.lastname@example.org.
For all press and event enquiries please email email@example.com.
Shipping within Australia is a flat rate of $10.00AU with delivery between 2-8 business days. Parcels are sent using Sendle or Australia Post.
We currently ship to New Zealand, United States, Canada, United Kingdom, Denmark, France, Singapore, Hong Kong and Israel. Postage rates and delivery timeframes will be calculated based on your cart contents at the time of checkout. Parcels are sent using Sendle or Australia Post.
Please note we do not take responsibility for any duties or delivery charges that may be incurred when sending internationally.
If your country is not listed above, please contact us at firstname.lastname@example.org or alternatively using the Chat With Us option on our website and we may be able to provide a shipping option to you.
PICK UP/ CLICK & COLLECT
We are no longer offering a pick up option however, our books will be available from the 27th August 2021 at various stockists including:
- Jeffrey's Bookstore, Malvern
- The Avenue Bookstore, Elsternwick
- Glo Health, Elsternwick
- Antique Silver Company, Balaclava
TERMS AND CONDITIONS
Please review the basic rules that govern the use of and purchase of our products.
Use of our bettertogetherkitchen.com constitutes acceptance of these terms and conditions. bettertogetherkitchen.com may make changes to the information on our site or to services described therein, at any time and without notice. bettertogetherkitchen.com may change, move, delete or add to the site frequently.
All trademarks, service marks, trade names and photography are the property of bettertogetherkitchen.com. No use of these may be made without the prior written consent of bettertogetherkitchen.com except to identify the products or services of bettertogetherkitchen.com. The products, logos, designs, advertisements, and photographic images described or displayed on the site are the intellectual property of bettertogetherkitchen.com and may not be used without permission. Our site as a whole is protected by copyright, all worldwide rights, titles and interests are owned by Bettertogetherkitchen.com, a subsidiary of Better Together Kitchen Pty Ltd. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site. Any violation of this may result in legal action.
COMMUNICATIONS AND SUBMISSIONS
All communications, comments, feedback, suggestions, ideas, or other submissions offered to bettertogetherkitchen.com shall be and remain the property of bettertogetherkitchen.com. In turn, bettertogetherkitchen.com shall be free to use the content of such communications (including ideas, inventions, concepts, techniques) for any purpose including development and/or marketing of goods and services. By participating in surveys, contest or promotions of this site or by requesting promotional information or updates, you hereby agree that bettertogetherkitchen.com may use information about you for marketing, product development or promotional purposes and is under no obligation to pay the user any compensation for any submissions.
Products seen on bettertogetherkitchen.com have limited availability and are subject to supply. Descriptions, specifications and pricing are subject to change at any time and without any notice. Prices displayed on the site are quoted in Australian Dollars (AUD).
bettertogetherkitchen.com may provide links or references to other sites but is not responsible for the content of such other sites and shall not be liable for any damages or injury arising from that content.
By your use of this site, you acknowledge that use of this site is at your sole risk. That you assume full necessary servicing or repairs of any equipment you use in connection with your use of this site, and that bettertogetherkitchen.com shall not be liable for any damages of any kind related to your use of this site.
LIMITATION OF LIABILITY
Bettertogetherkitchen.com shall not be liable for any damages or injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.
This site and its contents are displayed solely for the purpose of promoting bettertogetherkitchen.com and its products and services. This site is controlled and operated by Better Together Kitchen Pty Ltd. Bettertogetherkitchen.com reserves the right to make changes to the information in this site or services described therein, at any time without notice.
You may terminate this agreement at any time. Bettertogetherkitchen.com may terminate this agreement at any time without notice, and deny you access to the site if you fail to comply with the provisions of this agreement.
WE RESERVE THE RIGHT
- to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
- that all orders are subject to availability of stock
- to take reasonable steps to verify that the order and credit details are bona fide.
Bettertogetherkitchen.com uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.
If you wish to contact Better Together Kitchen Pty Ltd with a question or comment regarding this policy, email email@example.com.
Bettertogetherkitchen.com is committed to protecting your privacy. We believe that electronic security and customer privacy is necessary and therefore only use the personal information you provide to create a more personalised experience for you, as outlined below.
We gather the information you provide during registration is used only to provide you personalised services. Account information that you supply will only be used to process requested transactions or to contact you regarding a particular transaction. Bettertogetherkitchen.com may use purchasing information to generate aggregate reports to help determine how to improve our customers' experience. This data is anonymous and for internal purposes only. Better Together Kitchen will not disclose customer information to any outside organisations without prior consent of the customer but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process.
The following may have access to the information collected on this site: Ourselves and delivery services may only use supplied information for completing your delivery.
We may also use your contact information to contact you about new products, features or special promotions. If you wish not to receive such communications, you may remove yourself from our list by clicking on the unsubscribe link that is present in all promotional emails that we send to our customers.